Re: Abuse complaints filed with Geocities, Yahoo! & Excite: Barbara Schwarz

Hello.

My name is Joel Tucker. I am the owner of JT's Stockroom. (See my
initials right there in the business name?) I am posting this message
as a followup to statements made in a prior posting.

The statements in question are these:

>I contacted JT's Stockroom in Silverlake (Los Angeles) and spoke with
>a US Postal Inspector this morning about this obvious incident of mail
>fraud. The USPS considers the situation serious because similar
>letters have been mailed to other recepients across the U.S.  In my
>investigation, I found some interesting things about this letter:
>
>1. I spoke with Adrian, the owner of JT's Stockroom who said, in a
>search of his records, does not show ever billing or shipping items
>from his store to Mr. Touretsky. Adrian also said that very rarely do
>items get sent out where invoices do not provide a Bill To: ~ AND ~ a
>Ship To: address. He said exceptions are made with local businesses
>that contract with him to do custom work on leather apparel (chaps,
>vests, etc.) Clearly, this was not the case here.

In response:

A. Most importantly, we do not furnish information about orders placed
with our company one way or the other except to people who have done
business with us who are inquiring about their own orders.

B. I am the owner of JT's Stockroom. My name is not Adrian, and I
never the conversation described above never happened.

C. We don't have anyone named Adrian who works here.


Again, we would not give out ANY information about whether someone has
placed orders here, even if it was to deny that someone had, because
then a non-denial could be construed as a confirmation. So we don't
comment at all. It would take a subpoena or court order to compel us
to do differently.

We are one of the oldest e-commerce companies in existence. The kind
support of the Usenet community, as early as 1989, was the key to
getting this company off the ground. So I remain concerned about what
is said about us here, particularly when comments being made are
negative and false.

I have no opinion about any of the other matters in the
above-referenced controversy. But I felt compelled to correct the
incorrect statements above, because they cast my company in a falsely
negative light.

JT's Stockroom guards the privacy of its customers with great care,
because it's the proper thing to do, and because to do otherwise would
be bad for business.



Sincerely,

Joel Tucker, President/Founder
JT's Stockroom
http://www.stockroom.com  (18 or over only, please!)