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The Bottom Line for Shimadzu ....Shimadzu's bottom line is NOT healthy! The end of this fiscal year (31 March 2003) for Shimadzu Corporation is an excellent time to sum up the results in lost sales which Shimadzu has missed out on, in part, due to the persistent presence of this audacious homepage, namely the Shimadzu Consumer Alerts website. As of 31 March 2003, we had received over 690 unsolicited responses from prospective customers who had completed our website survey and stated that they won't be doing business with Shimadzu. These responses translate into the following lost dollar amounts for Shimadzu :-) 87 GC x $15,000 = $1,305,000 238 HPLC x $30,000 = $7,140,000 70 LC/MS x $100,000 = $7,000,000 145 GC/MS x $50,000 = $7,250,000 46 MALDI x $100,000 = $4,600,000 294 UV/Vis x $10,000 = $2,940,000 99 TOC x $25,000 = $2,475,000 18 AA x $25,000 = $450,000 155 Fluorescence x $10,000 = $1,550,000 The grand total comes to ~ $34,710,000 in lost sales for Shimadzu. You could say that we're proud of our accomplishments, but our work continues to remain unfinished.... stay tuned! n.b. The 34.710 million dollar figure is a very conservative estimate. The real cost that will never be known is from prospective customers who have watched from the sidelines as horrified onlookers who wouldn't give Shimadzu the time of day at this point! n.b. According to the Shimadzu Financial Summary for the year ended March 31, 2003, Shimadzu net sales and income continued to lull below those figures reported for the year ended March 31, 1992. That's 11 years of stagnant growth and 11 years of substandard performance. That's also 11 plus years of inferior products which customers have shunned in droves! n.b. Shimadzu noted to shareholders and customers: "On the profit and loss side, urgent measures were used to reduce personnel costs and fixed expenses to improve the sales-cost ratio..." You can bet that the first thing cut was that fabled Shimadzu technical support! Wait till you need help and you enter the Shimadzu "voice mail" HELL system! You'll wait even longer for a follow-up call or email response! n.b. Shimadzu also noted: "The economic situation remains harsh with both individual consumption and investment in plant and equipment languishing in the doldrums." Plant and equipment investment "languishing in the doldrums!" You really DON'T want this SH*T in YOUR lab.... DO YOU??? n.b. While most other analytical instrumentation vendors have witnessed double digit growth year after year, Shimadzu has watched their numbers decline by single digits thru most of the 1990s to actual losses for fiscal years 2001 and 2002. They managed to break into the black ink.... but only barely for 2003. Do you want this inferior crap in your lab.... NO YOU DON'T! Old saying: "You can pay me now, or you can pay me later" (it will just cost more later)! Other HPLC companies pump promises.... Shimadzu just sells SH*T! http://shimadzu.wxs.org http://shimadzu.home-page.org http://shimadzu-sux.iscool.net
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