Re: Losing Digital Channels

While I'm glad for you, the chosen solution to your problem concerns me
somewhat.

My assumption is that some 64 QAM channels were switched to 256 QAM.  This
would support your claim that a better S/N ratio was needed.  Adding an
amplifier *could* be the real solution, however unless you have a
considerable amount of outlets an amp is simply a bandage masking the real
problem.  Why was the S/N low enough already to necessitate an amp?

I cannot believe your system would deploy 256 QAM and place itself in a
position where in-house amps become necessary.  The network should have been
designed to accomodate a certain number of outlets as a given, typically 4
TV and 1 data.  If your situation finds more than 4 TV outlets, as is quite
common, usually a simple redesign of your in-house network to allow for
intelligent signal distribution resolves any such issues.

The indescriminant employment of an amplifier in the home would thus be a
shortcut serving to expose a technician with little education or motivation
to dig deep into the issue to apply a permanant solution.

I'd prefer the benefit of the doubt to the tech, but this is the real world
after all.

weitrhino







"WDS" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]
> It was a signal level problem but also related to the software upgrade.
They
> are in the process of adding HD channels to the system. This resulted in
one
> requiring a higher QAM S/N level on all digital channels. The technician
> installed a drop amp at point of entry and it not only corrected the
problem
> but my analog channels are now the clearest I've ever had.
>
> "Ed Nielsen" <[EMAIL PROTECTED]> wrote in message
> news:[EMAIL PROTECTED]
> > More users?  No.  But it does sound like a possible signal level
> > problem.  Marginal signal levels, and as the day progresses the rising
> > temperature causes the attenuation of the cable to increase, which drops
> > your signal level.
> >
> > Just a first thought...
> >
> > CIAO!
> >
> > Ed Nielsen
> > CENCOM
> > http://www.cencom94.com
> >
> > WDS wrote:
> >
> > > While I wait over a week for my service appointment with Adelphia
(South
> > > Florida), can anyone offer a hint as to the cause of this problem.
> > >
> > > Early AM (6-8), I have all digital channels working perfectly. As the
> > > morning progresses, the same digital channels (all premium, 16 of 62)
> start
> > > to pixel and some I even lose. This continues all day and evening. The
> > > following morning, back to no problem.
> > >
> > > I've had digital cable for almost two years with no problems. This
began
> > > after a recent system wide software upgrade. Could this be caused by
> more
> > > subscribers using bandwith at peak hours, not only with the TV but
with
> > > broadband internet usage? Do you think it's a power problem, where I'm
> not
> > > getting a strong enough signal?
> > >
> > > Thanks in advance.
> > >
> > >
> >
>
>