Re: Losing Digital Channels

It was a signal level problem but also related to the software upgrade. They
are in the process of adding HD channels to the system. This resulted in one
requiring a higher QAM S/N level on all digital channels. The technician
installed a drop amp at point of entry and it not only corrected the problem
but my analog channels are now the clearest I've ever had.

"Ed Nielsen" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]
> More users?  No.  But it does sound like a possible signal level
> problem.  Marginal signal levels, and as the day progresses the rising
> temperature causes the attenuation of the cable to increase, which drops
> your signal level.
>
> Just a first thought...
>
> CIAO!
>
> Ed Nielsen
> CENCOM
> http://www.cencom94.com
>
> WDS wrote:
>
> > While I wait over a week for my service appointment with Adelphia (South
> > Florida), can anyone offer a hint as to the cause of this problem.
> >
> > Early AM (6-8), I have all digital channels working perfectly. As the
> > morning progresses, the same digital channels (all premium, 16 of 62)
start
> > to pixel and some I even lose. This continues all day and evening. The
> > following morning, back to no problem.
> >
> > I've had digital cable for almost two years with no problems. This began
> > after a recent system wide software upgrade. Could this be caused by
more
> > subscribers using bandwith at peak hours, not only with the TV but with
> > broadband internet usage? Do you think it's a power problem, where I'm
not
> > getting a strong enough signal?
> >
> > Thanks in advance.
> >
> >
>