Re: Electronic Express UPDATE

Sept 24, 2003

We received a letter that Electronic Express wrote to the Better
Business Bureau explaining why the price was not honored.

They did not offer the speakers at the advertised price of $23.00
each, but did offer them at a substantial savings if we still wanted
them, they also offered an explanation on the price "mistake" and They
Apologized.


Since a lot of people (including ourselves) were skeptical that this
company would even respond to our complaint, much less offer a
discount or even an apology, we felt it necessary to post their reply
and how they handled it.

If you want to read details of their response,
www.geocities.com/trox959