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Re: Electronic Express



"Jeremy Williamson" <[EMAIL PROTECTED]> schreef in
bericht news:[EMAIL PROTECTED]
>
> "Floris van den Berg" <[EMAIL PROTECTED]> wrote in message
> news:[EMAIL PROTECTED]
> > "Glenn" <[EMAIL PROTECTED]> schreef in bericht
> > news:[EMAIL PROTECTED]
> > > this is a reply to the person posting about Electronic Express in
> > > Tennessee.
> >
> > [snip]
> >
> > > As far as their prices, when they do what they are supposed to do and
> > > stick with their advertised prices, they offer a lot of items pretty
> > > cheap. However, we found the same items for less at the local Walmart
> > > Supercenter and never had a problem with false advertising.
> >
> > If the price was a mistake (which is obviously so because on your
website
> > you say: "If you know anything whatsoever about speakers, or even if you
> > don't, you know that this is a fantastic sale price on speakers."
meaning
> > it's very cheap) they have the right to not sell the item at that price.
> > Being rude about it and call the people that question the ad idiots is
> > blatantly stupid though. Just never order something from there again. On
the
> > other hand, putting a negative webpage up and mail them you'll bring it
down
> > as soon as you receive your speakers seems like blackmail to me too.
> >
> > Floris
>
>
> Actually, no.  He is correct.
>
> Regardless of whether it was a mistake or not, the company must honor the
> advertised price.  They should give him the speakers he ordered at the
advertised
> price and go fix the mistake to stem any further loss.  The burden is on
the advertiser
> of the product to honor their advertised price.  And in the future, they
should read
> their ad copy a bit closer...

I run my own webshop and in my general conditions i explicitely state that i
do not honor mistakes in my ads. I recommend any company to do the same, and
i'm 100% sure that's not against any law. At least, in Europe.

Floris





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