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Re: Performance Bicycle SUX?



You're touching on something called "opportunity cost", that being, "Do I save a few bucks and wait for it to be delivered?" or "Do I pay more money and get the part (assuming it's in stock) now?" If I can afford to wait, I'll often poke around the online places or put it off until next trip to the big bike shop over the hill. If I gotta have _now_ because I want to go out on a ride this afternoon and it's a critical part, I'll hit the LBSii, from nearest to futhest away, until I have what I need. A ride is a thing of value, sitting on your ass to save a few bucks, well, that's the choice of opportunity cost.

SaintDan wrote:

Thanks Chris, you are right about the local bike shops. Better to pay a
little more and save on the shipping AND the totally clueless people who
work and own the catalog stores.

Dan

"Chris" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]

"SaintDan" <dcxdanATwowwayDOTcom> wrote in message
news:[EMAIL PROTECTED]

Hello,
I don't want to bitch too much but has anyone else had problems with
Performance Bicycle catalog orders. I ordered  from them in mid October

and


one item was "out of stock" at the time. Said that it would be back in

stock


and then ship in November. Three weeks later it was restocked and sent

to


me

BUT then 2 1/2 weeks later I still don't have it. Well, my REAL

problems


started when I tried to talk with someone at Performance. I have been

put


off, had excuses and explainations told to me, was promised a call back

from


someone in management who never called. back and just generally treated

like


a BOOB for complaining. Are they having business problems? Order

problems,


vendor problems or ......Possibly heading toward putting up the "Out of
Business" sign?

Funny thing is, I just got some catalogs the other day from Bike Nashbar

and


Super Go Bike shop - are they any better to deal with?

Dan


Are there no bike shops in your area?


That's your real problem...find a nice LBS and you'll never have these
problems.

Chris









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