
www.Usenet.com
| <-- __Chronological__ --> | <-- __Thread__ --> |
Thanks Chris, you are right about the local bike shops. Better to pay a little more and save on the shipping AND the totally clueless people who work and own the catalog stores.
Dan
"Chris" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED]
"SaintDan" <dcxdanATwowwayDOTcom> wrote in message news:[EMAIL PROTECTED]
Hello, I don't want to bitch too much but has anyone else had problems with Performance Bicycle catalog orders. I ordered from them in mid October
and
one item was "out of stock" at the time. Said that it would be back in
stock
and then ship in November. Three weeks later it was restocked and sent
to
me
BUT then 2 1/2 weeks later I still don't have it. Well, my REAL
problems
started when I tried to talk with someone at Performance. I have been
put
off, had excuses and explainations told to me, was promised a call back
from
someone in management who never called. back and just generally treated
like
a BOOB for complaining. Are they having business problems? Order
problems,
vendor problems or ......Possibly heading toward putting up the "Out of Business" sign?
Funny thing is, I just got some catalogs the other day from Bike Nashbar
and
Super Go Bike shop - are they any better to deal with?
Dan
Are there no bike shops in your area?
That's your real problem...find a nice LBS and you'll never have these problems.
Chris
| <-- __Chronological__ --> | <-- __Thread__ --> |