Re: Performance Bicycle SUX?

In article <[EMAIL PROTECTED]>, "SaintDan" 
<dcxdanATwowwayDOTcom> says...
> Hello,
> I don't want to bitch too much but has anyone else had problems with
> Performance Bicycle catalog orders. I ordered  from them in mid October and
> one item was "out of stock" at the time. Said that it would be back in stock
> and then ship in November. Three weeks later it was restocked and sent to me
> BUT  then 2 1/2 weeks later I still don't have it. Well,  my REAL problems
> started when I tried to talk with someone at Performance. I have been put
> off, had excuses and explainations told to me, was promised a call back from
> someone in management who never called. back and just generally treated like
> a BOOB for complaining. Are they having business problems? Order problems,
> vendor problems or ......Possibly heading toward putting up the "Out of
> Business" sign?
> 
> Funny thing is, I just got some catalogs the other day from Bike Nashbar and
> Super Go Bike shop - are they any better to deal with?

Like someone else responded, Nashbar is owned by Performance, though 
the operations seem to be completely separate.  I've never bought from 
Performance Bike, but I've had good luck with Nashbar.  Of course 
there are a few horror stories about their customer service as well, 
just like any catalog merchant.

-- 
Dave Kerber
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