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Dear, Thank you for your e-mail. Could you tell me where this filter is leaking from. I think leak could be caused by a misplaced o ring. Please check is in the right position and that it is not twisted. Please do not hesitate to contact me if you require further assistance at 1-888-343-4662 Mon-Fri 9:00am to 5:00pm ET. Yours truly, Ernesto Cedeno Technical Support [EMAIL PROTECTED] http://www.eheim.com EHEIM North America Reg. Advice seems to fall in line with everyone else's. "Philippe Lemaire (remove oldies)" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] > Mine is an old 2213 with no "automatic" lid (neither priming)... > The lid as two diameters the o-ring has to sit at the very position > on the smaller where it touches the larger. > > When you close by hand you feel when you are not simultaneous. > Perhaps your handle prevent you of feeling it. > I never did use grease but I had leaks once every 10 closings. > You should prevent the O-ring to roll when you close. > > Philippe > > > "JazzyB!" <jazzybjazzy DONTWANTANY @hotmail.com> wrote in message > news:[EMAIL PROTECTED] > > Well the lid can only be opened simultaneously. It opens by moving the > > handle which doubles as a water primer and seal lock. I wasn't aware that > > the o-ring (sealing ring) could go any higher than it already is? In the > > interim I just bought an AquaClear so the tank can continue to be > filtered. > > That said, I'm not giving up on this 2231 Eheim filter as I really believe > > that Eheim's are great. I've had several that worked smoothly. I think > > it's a very small problem. Like everyone seems to say, I think it's > > something to do with the o-ring which I believe is just a slight problem > > that can be rectified. > > "Philippe Lemaire (remove oldies)" <[EMAIL PROTECTED]> wrote in > > message news:[EMAIL PROTECTED] > > > With a round one as you close it first at one side then at the other > > > you are more likely to leak... > > > > > > Entering the lid vertically can avoid this ! > > > Also putting the o-ring as high as possible with some torque > > > to maintain it high as you release it. > > > > > > Philippe > > > > >
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