Re: Not happy with Florida Aqua Farms?

I've ordered from FAF several times, without any notable incident.

They are a little odd, because when I placed my first order, I had no idea what
it cost me until it arrived at my door one week later.

Other orders I just got an estimate of cost, but the invoice was in the box so I
knew for sure.  I prefer to call rather than use their webpage to place my
orders though.

What about BrineShrimpDirect?  They seem to have a number of other items.

Marc

Pszemol wrote:

> Am I just unlucky with them, or are they really messed up?
> What is your experience with this company?
>
> Not for the first time I have problems with my order...
> Last time macro algae I ordered arrived almost dead.
> This time they did not have all stuff what I ordered
> so without contacting me they cut down my order and
> shipped what they had... About 40% of ordered stuff...
> Also, the invoice was messed up and did not match the
> content of the box...
> They explained the were short on specific types of
> algae I've ordered and also explained that one algae
> disk labeled as tetraselmis might be nanochloropsis
> labeled wrong by mistake. I wonder now, how sure can
> I be if I am getting right stuff if mistakes like that
> can happen?
> And, to complete my order I need to order from somewhere
> else and pay expensive "live" shipping charge again...
>
> Do you know some alternative place to order live
> microalgae and other aquaculture stuff??
> I am disapointed with FAF and I would not like to
> order from them again if there is some other place.

--
Personal Page:     http://www.sparklingfloorservice.com/oanda/index.html
Business Page:     http://www.sparklingfloorservice.com
Marine Hobbyist:   http://www.melevsreef.com