Re: duff kids video from Tesco

"Hiram Hackenbacker" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]
> On Tue, 28 Oct 2003 09:56:37 -0000, "Barry Wright"
> <[EMAIL PROTECTED]> wrote:
>
> >Your consumer rights state that 'if the product was faulty at the point
of
> >sale' you have the rights to a refund for upto a year.
> >It is now down to tescos to prove that it was not faulty at the point of
> >sale rather than you proving it was unfit for sale.  Continue with your
> >complaint with these in mind.  You have been sold faulty stuff that is
not
> >fit for its intended use.  If you are on the phone, ask for a manager ,
just
> >keep repeating the questions you have, over and over, don't let them put
> >down the phone - don't argue just keep on and on and on and on.
>
> And don't forget to use their toll-free number to call them on - shown
> on the packaging of many of their own-brand products.
>
> -- 
> Hiram Hackenbacker


You Knows It Clart  :)




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