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Name: James Rogers
Country: United States
Email: mailto:[EMAIL PROTECTED]
Type of work: FullTime,Contractor
Site Preference: Onsite or Offsite
Availability: Immediately
Salary Requirements: 51-60,000 per year
Citizen Status: US
Objective:
To secure a position where I can utilize my 18 years of experience in
Applications Development and Analysis to help drive more profits to
the bottom line.
Resume:
PROFESSIONAL SUMMARY
Accomplished, dynamic Senior Applications Developer/Business
Analyst with over 18 years experience designing data processing
applications/modules, analyzing business systems and delivering
automated office systems for telephone, email and account management.
* Tenacious problem solver, bringing innovative and practical solutions
to difficult or high-pressure situations.
* Record of achievement in project management, dramatically improving
application infrastructure operating stability and efficiency.
* Successful producer and performer, consistently delivering projects
ahead of schedule and under budget.
KEY COMPETENCIES
Application Development
System Analysis
Needs Analysis
Database Design/Management
Extreme Programming Methodology
Custom User/Reporting Interfaces
TECHNICAL SKILLS
LANGUAGES: Visual Basic, Visual Basic.Net, SQL 7/2000
SOFTWARE: Visual FoxPro, Visual Source Safe, MS Office, Visio
PLATFORMS: Windows XP/2000/NT/9x
CONTROLS: Winsock, Inet, ADO, MAPI, MSMQ
PROFESSIONAL EXPERIENCE
EVERCOM SYSTEMS, INC., Irving, TX. 12/1998 - 04/2003
A high-end technology service provider in the law enforcement community.
SENIOR APPLICATIONS DEVELOPER 4 years 5 months
Provided comprehensive applications development and production/
technical support for the Network operations group. In close
collaboration with Marketing, Service and Accounting, generated
requirements/technical specifications and developed user interfaces/
reporting systems for Prepaid Calling Card and Collect Call Validation
system.
* Performed data mining/analysis and special report generation for
management and staff members.
* Added functionality to enable electronic loading of billing data into
local and long distance phone bill processing system.
* Significantly enhanced commission system, providing increased
payment plans and reporting options.
* Wrote real-time data feed from collect call validation system to data
warehouse utilizing IP-based communications.
ACCOMPLISHMENTS:
* Wrote 5-disk module that reduced the 5,000-line local phone bill
processing time from 1 week to 1 day.
* Increased pre-paid revenue from $50K to $200K weekly, by
developing automated potential customer identification processes
for the Marketing department.
Environment: Windows XP/2000/NT/9x Server/Workstation,
Visual Basic 6, Visual FoxPro 5, SQL 7/2000,
Visual Basic .Net, VB Script, Visual Source Safe,
Visio, pcAnywhere, PC Duo, ADO, ODBC, MAPI, MSMQ,
Winsock, Inet, EMI
AMERITEL PAY PHONES, INC., Lee's Summit, MO 09/1996 - 12/1998
A medium telephone service provider offering public pay phone/collect call
services to city, county and private correctional facilities.
DEVELOPER/NETWORK ADMINISTRATOR 2 years 4 months
Presided over the multi-platform Windows NT/9x-Novell network environment,
developing and maintaining system and application software.
* Created automated system to process all call records, reformatting them
into one common format, separating the billable/unbillable records and
passing the billable records to Billing Agents. The system also provided
a data warehouse for reporting.
* Worked with Service and Customer Service departments to create
centralized database of all controlled numbers.
* Fully analyzed company-wide hardware and software needs, suggesting
upgrades and replacements.
* Created commission system to generate and print commission checks and
reports for contracted facilities.
ACCOMPLISHMENTS:
* Successfully developed automated reporting system, reducing staff/hour
commitment from 2 weeks to 1 week.
* Greatly improved customer satisfaction by increasing the availability and
quality of data.
Environment: Windows NT/9x Server, Novell, DOS, FoxPro 2,
Visual FoxPro 3, Visual Basic 3, SQL 6,
Sybase SQL-Anywhere, MS Office, pcAnywhere,
DAO, ODBC, EMI
INTELLIPAY SYSTEM, INC., Centerville, OH 04/1993 - 09/1996
A small telephone service provider offering public pay phone/collect call
services to city, county, and private correctional facilities.
SYSTEM ANALYST/DEVELOPER 3 years 6 months
Successfully developed all aspects of the Bad Debt Control/Billing system,
enabling 3-layer billing, call record verification, call tracking and
automated control number management.
* Installed/maintained a LANtastic network, upgraded/repaired computer
hardware and provided solid backup support for the Customer Service
and Field Service departments.
ACCOMPLISHMENT:
* Significantly improved bad debt ratios and revenue collections.
Environment: DOS, Windows 3.11, LANtastic 6.0, Clipper 5.3,
QBasic, MS Office, EMI
SYSTEM ANALYST/PROGRAMMER/CONSULTANT 10/1983 - 03/1993
(DATABASE MANAGEMENT), Denver, CO/Dayton, OH 9 years 6 months
Analyzed, adapted, and created electronic data processing systems for 10
clients. Key projects included:
* Creating an information system that verified, tracked and billed collect
phone calls.
* Revising and maintaining a printer's work-order tracing system.
* Expanding a collection agency's collection/account system.
* Developing an inventory control and bill-of-materials system for a
mid-size cable company.
Specific Skills:
Business Operations:Business Operations Specialists,not listed separately
General Technology:Acceptance Testing
General Technology:Test Development
General Technology:Unit Testing
General Technology:Analysis
General Technology:Analyst/Programmer
General Technology:Architect (Architectural)
General Technology:business process design
General Technology:Business Process Re-engineering
General Technology:Call Processing
General Technology:Change Control
General Technology:Change Management
General Technology:Computer and Information Technology
General Technology:Data Acquisition
General Technology:Data Architect
General Technology:Definition Requirements
General Technology:Design Documentation
General Technology:Develop Design Specifications
General Technology:Develop Functional Specifications
General Technology:Develop Technical Specifications
General Technology:Developed Enhancements To Packaged Software
General Technology:Graphic User Interfaces
General Technology:Hardworking
General Technology:Information Technology
General Technology:Internet Protocol
General Technology:Methodology and Procedures
General Technology:Performance and Tuning
General Technology:Process Improvement
General Technology:Process Reengineering
General Technology:Processes
General Technology:Product Requirements
General Technology:Product Testing
General Technology:Program Management
General Technology:Project Manager
General Technology:Project Planning & Scheduling
General Technology:Project Resource Management
General Technology:Rapid Application Development (RAD)
General Technology:Regression Testing
General Technology:Requirements
General Technology:Requirements Definition
General Technology:Requirements Documentation
General Technology:Research & Development
General Technology:System Analyst
General Technology:System Integration
General Technology:Systems Analyst
General Technology:Systems Integration
General Technology:Systems Performance
General Technology:Systems Production Support
General Technology:Systems Troubleshooting
General Technology:Technology and Business
General Technology:Test Case Design
General Technology:Test Planning
General Technology:Workflow Automation
Job Type:Computers - General Software Specialist
Job Type:Consulting
Job Type:Consulting - Technical
Job Type:Database
Job Type:Engineering - Software
Job Type:Information Technology
Job Type:Management - General
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