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It DOES help Molly. I'm sure there are many thousands of us in similar situations. Maybe millions. We've pretty much tried the direct feedback approach as much as we dare, since this "manager" has been known to carry a very heavy-duty grudge. I worry that this person might find out about this discussion, in fact. He certainly doesn't see us as customers. I have heard rumblings similar to what you mentioned about trying to outlast the situation long enough to just get moved or hoping the boss will move. Wishful thinking, at least for the short term, I think. [EMAIL PROTECTED] (MSJ) wrote in message news:<[EMAIL PROTECTED]>... > It's good to know this is a wide-spread problem. I've tried to > "manage-up" and have been threatened with insubordination. I've > talked to HR about how to increase the communication between my boss > and I. They merely recommended I schedule regular meetings. She's > cancelled on the last 5/6. She "says" the right things, so she's > covered (legally), but she does not demonstrate a good manager at all. > Apparently the organization has tolerated this behaviour, she's been > here 20 years. Most folks understand that I do all the work, so I > don't mind her getting credit for it and she knows I'm itching for > something else and expect some organizational changes in the next six > months. I just try to do my work and ask her only for the critical > things (either in voicemail or directly, this are the only > communication tools that she responds to, she ignores email). > I wish management understood that their employees are "customers," > too. The response from the manager's point-of-view said he invited > feedback, but I doubt that. If that's true, then suck it up and TELL > HIM what's bugging you (and maybe that you're not the only one, but > just the messenger). I'm not yet comfortable enough to try that, but > maybe soon. Consider another manager that you trust and ask for their > input. I don't recommend skipping the ranks and going above your boss > without attempting resolution directly yourself first. > Most employees leave a job because of their manager, but few admit it. > I would challenge HR to include this perspective on their employee > satisfaction surveys and exit interviews. > Hope this helps (a little), but if not, know that I feel your pain. > MSJ
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