Re: mail order questions

"brian" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]
> I am new to starting my own business. in a few weeks I will be taking>
orders for  product I created. if a person mails in thier order do
> they expect it to be shipped out the next day or are 3,4 week lead times
are still acceptable. If a person see an interesting ad, they go
> to the web site, and I tell them These thing are created in my> bathromm
or garage, would that hurt my credibility. Do all website
> visitors expect every small business to put on corporate airs?
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Dear Brian,
As far as shipping right away, I state in my website that customers should
email the order first and i will tell them what the current product
availability and shipping timetable is.  I have most merchandise on hand so
usually I can ship right away and in this case, I have a gift biz and
sometimes people need shipment with a deadline because of an occasion or
holiday so that's an issue.
As far as credibility is concerned, I would probably avoid saying that you
create merchandise in your bathroom or garage but rather a workshop.  If the
product is good and desired, what does it matter anyway?
To conclude, try to stay as professional as possible.
Good luck, Harriet
http://paperandimages.home.att.net