Re: phone line noise

hank <[EMAIL PROTECTED]> wrote:
>     I have a hum on the phone line. Verizon has been out several times, and
> found no problem. The hum is affecting incoming voice quality, and the
> answering machine recording is poor. They did AC voltage, stress test, DC
> volts and leakage test. All were "clean". I plugged in different phones at
> the NID, and hum was still there.(they say they don't here it)


Ahhhh.  A similar thing happened to me.  The line always passed all tests.
If I disconnected my inside wiring and called Verizon while it was
happening, they could barely hear me over the 60hz hum.  I must have been
told a dozen times that it was most likely my inside wiring and they 
would have to charge me to fix it, but I always disconnected my inside 
wiring when calling customer service and told them where to shove their 
script.  The problem only happened when I was trying to work from 
home during the day, I rarely noticed it at night.

After a technition left me a door hanger half a dozen times that said 
everything tested OK.  I finally got one to actually show up while
I was home and had him *listen* to the phone line.  He spent the next 4
hours tracing my line to a welding shop where my line USED to go 
and should have had the pair disconnected from when they dropped the 
line.

The day he disconnected their branch from my line, daytime dialup 
speeds changed from 9.6k to 50.6k and no one asked what the hum was 
on my conference calls ever again .

Disconnect your inside wiring and listen to your NID to make sure
its not your fault.  If the noise is still there don't give up.
Keep calling them until they fix it.  If they get snotty 
about it call the state utility comission.