Re: Careless and lazy postal delivery

We have somewhat regular misdelivery problems as well, although
nothing nearly as bad as what you described.

One piece of advice I have is that you should stop the insulting
personal comments about your letter carrier.  Everything you wrote
about her may be true, but believe me, none of it will help you get the
situation improved.  The angle you should be taking with the postal
service, even if you don't believe it, is that there's a problem here
and that everyone, including the letter carrier, wants to solve the
problem.

There are three reasons why you shouldn't stop to personal comments
about the letter carrier: (a) it damages your credibility; (b) if
there's a problem with the letter carrier, believe me, her supervisors
either know about it or will soon figure it out; and (c) people don't
like being told how to do their jobs, and that includes your letter
carrier's supervisors -- if you attack her too aggressively, they may
very well close ranks and then you've lost for good.

If you haven't already, you should start keeping a log of every
delivery problem of which you become aware.  The log should list every
misdelivered mail, the date when it was delivered, its sender, its
intended recipient, and the incorrect mailbox to which it was
initially delivered.

Once you've got a record of at least four or five misdelivered pieces
of mail, go to your local postmaster with it and make it clear,
politely and yet firmly, that you are keeping records and that if the
problem does not get fixed and remain fixed, you will have no choice
but to initiate a complaint with the Postmaster General's office. 
Then, if the problems persist, go ahead and initiate the complaint by
calling 800-ASK-USPS (Don't you think it's funny that the U.S. Postal
Service wants complaints to be initiated by telephone rather than mail?
I sure do!).