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Re: A/C & Heater Replacement??



In article <[EMAIL PROTECTED]>,
[EMAIL PROTECTED] (ishtarbgl) wrote:

> I would to thank everyone for the responses.  This was a good exercise
> for me since I learned quite a bit.
> 
> First, I asked a number of my co-workers if they knew anyone they
> could trust.  One person came up more than once so I called and asked
> to see if he could come take a look.  He was a little booked up but
> got there as soon as he could.  He was extremely polite and I
> described to him the issues that the other person had.  He agreed with
> some it but not all of it.  He took the furnace apart and cleaned it
> and checked for leaks.  There were none.  He said the issue with the
> flame was probably due to some slight rust build up and this was what
> was burning, not the actual gas.  He said once he cleaned and brushed
> some of it away the flames should be more blue.  He spent a little
> over an hour taking everything apart to make sure it was as it should
> be.  When he fired it back up I was shocked to see the flames again. 
> They were almost completely blue.  He said my wife and I had nothing
> to worry about as far as a health threat was concerned.  He went on to
> say the installation was not very professional and it could be
> replaced if I wanted to go down that road.  He showed me where we were
> really losing efficieny due to the poor duct work too.  I will
> probably wait a few months and then change everything out to get ready
> for summer.
> 
> Anyway, he did all this and gave me all this great information for
> $92.  I gave him a $30 tip and told him how much I appreciated
> everything.  The beauty of working with him was that I didn't have to
> trust his word on everything.  He took the time to show me where there
> were issues and were there clearly were not.
> 
> Again, thanks to all the help here.  If there is one important lesson
> I have taken away from this experience it is that the biggest ad in
> the yellow pages tells you nothing.  The previous company that looked
> at our furnace had an exceptional ad in the yellow pages.  Then this
> guy shows up in a white van with nothing in it (hardly any tools) and
> without taking anything apart tells me that my wife and I (and unborn
> child) are in real jeopardy.  Then of course the salesman shows up in
> a matter of an hour after this asking for big money.  Then he shows up
> the next day with a neatly outlined itemized list of what needs to be
> done.  Comparatively, the next individual shows up completely prepared
> for anything and is able to deduce and desribe the issues and
> non-issues.  Needless to say I was impressed and this guy doesn't even
> advertise in the yellow pages.
> 
> Thanks again for all the help I received here.  It is appreciated.  I
> am hoping this spring to go with an American Standard or
> Trane...should be interesting :)

Good enough to post again.
Professionals let their customers advertise.

-- 
A professional is someone who does a good job even when they don't feel like it.
-Bill



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