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In article <[EMAIL PROTECTED]>, [EMAIL PROTECTED] (ishtarbgl) wrote: > I would to thank everyone for the responses. This was a good exercise > for me since I learned quite a bit. > > First, I asked a number of my co-workers if they knew anyone they > could trust. One person came up more than once so I called and asked > to see if he could come take a look. He was a little booked up but > got there as soon as he could. He was extremely polite and I > described to him the issues that the other person had. He agreed with > some it but not all of it. He took the furnace apart and cleaned it > and checked for leaks. There were none. He said the issue with the > flame was probably due to some slight rust build up and this was what > was burning, not the actual gas. He said once he cleaned and brushed > some of it away the flames should be more blue. He spent a little > over an hour taking everything apart to make sure it was as it should > be. When he fired it back up I was shocked to see the flames again. > They were almost completely blue. He said my wife and I had nothing > to worry about as far as a health threat was concerned. He went on to > say the installation was not very professional and it could be > replaced if I wanted to go down that road. He showed me where we were > really losing efficieny due to the poor duct work too. I will > probably wait a few months and then change everything out to get ready > for summer. > > Anyway, he did all this and gave me all this great information for > $92. I gave him a $30 tip and told him how much I appreciated > everything. The beauty of working with him was that I didn't have to > trust his word on everything. He took the time to show me where there > were issues and were there clearly were not. > > Again, thanks to all the help here. If there is one important lesson > I have taken away from this experience it is that the biggest ad in > the yellow pages tells you nothing. The previous company that looked > at our furnace had an exceptional ad in the yellow pages. Then this > guy shows up in a white van with nothing in it (hardly any tools) and > without taking anything apart tells me that my wife and I (and unborn > child) are in real jeopardy. Then of course the salesman shows up in > a matter of an hour after this asking for big money. Then he shows up > the next day with a neatly outlined itemized list of what needs to be > done. Comparatively, the next individual shows up completely prepared > for anything and is able to deduce and desribe the issues and > non-issues. Needless to say I was impressed and this guy doesn't even > advertise in the yellow pages. > > Thanks again for all the help I received here. It is appreciated. I > am hoping this spring to go with an American Standard or > Trane...should be interesting :) Good enough to post again. Professionals let their customers advertise. -- A professional is someone who does a good job even when they don't feel like it. -Bill
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