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I hope someone can assist in tackling the following: I have been put in place of driving the development of Centres of Expertise (CoE's) at a mid-sized consulting firm, for which I work. Ten centres were identified, of which, after a few months of work (only the last two under my direction), one center is nearing competion, another two have made progress and the others are far behind, some not even past the start line. We defined a working (successful) CoE as: A common approach decided upon Current Service Offerings agreed and well defined Marketing materials developed Training materials/programs in place CoE meets regularly to Update members Explore new service offerings Debate application of knowledge to other projects, clients or industries After analyzing the possible reasons, I came up with the following: Symptons: CoE effort seems to be fizzling out CoE leaders meetings are repeatedly not being attended. Some CoEs have not taken off the ground. Others seem to be stuck in the same phase for well over a month. No CoE has yet reached the finish line, with only one possible 'winner' this year. New CoEs have been added but their development state is unclear. Possible underlying problems Some question the need for a CoE at all, or may prefer other mechanisms. It may not be clear how CoEs can contribute to consultant work, or even bringing in new work, and so commitment is lacking. Some may think they can avoid the work entailed, without Director-level involvement. Work load is perhaps increasing to levels which prevent any effort being given to CoE development. Billable vs. non-billable time debate has not been resolved, while requests for CoE time to be billable have been unreasonable. Is there any literature that can assist me in revitalizing this initiative? I am sure these problem are not unique. Regards, Saar Ben-Attar
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