Re: Communication problems with Lexmark printers

Go to Compaq's website, they should list how to access it. Also your user
manual should have that information. If you are not familiar with the BIOS
of a PC I would not recommend playing around in there. As incorrect setting
can cause your PC not to run properly (can be fixed by removing the battery
for a couple hours to days, or by a jumper) only if you know what you are
doing go in there. I'd first think about how it was installed (stated in
previous post) and try that. Also try removing all the USB devices from the
device manager and letting it redetect everything, sometimes this fixes some
non-detection problems with USB.

-glasnostJDC

"Printer Guy" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]
> How do I get into BIOS?
>
> Printer Guy
>
> "glasnostJDC" <[EMAIL PROTECTED]> wrote in message
news:<[EMAIL PROTECTED]>...
> > Windows ME is a really buggy operating system, if you can I'd say
install
> > windows XP and see if the problem goes away as a last resort. Also check
the
> > bios options, is the USB on its own interrupt, if not what is it sharing
it
> > with and can it be changed? Does the parallel port automatically assign
it's
> > I/O and interrupt or is it set manually (automatic assignment can cause
> > problems). Are there any bios updates available for the computer? Have
you
> > done all the security updates for your operating system? Tried a
different
> > cable? Is PNP option for windows off or on in the BIOS of your PC? Did
you
> > install the printer drivers before hooking up the printer or after (some
USB
> > equipment will not work if done in the wrong order) Etc, each setup has
its
> > own little quirks.
> >
> > -glasnostJDC
> >
> > "Printer Guy" <[EMAIL PROTECTED]> wrote in message
> > news:[EMAIL PROTECTED]
> > > Recently, the company that I work for purchased Lexmark inkjet
> > > printers through eBay.  The models were the Z45 and Z54, which only
> > > uses a USB port to receive data.  After acquiring one of them for
> > > myself, which was a Z45, I installed the printer's software via the
> > > Add Printer wizard on my Windows ME based Compaq Pentium III computer
> > > and attempted to print, but instead of printing, I got "printer cannot
> > > communicate with computer" messages.  After several attempts at
> > > printing, I removed and re-installed the printer software via CD-ROM
> > > and current drivers downloaded from Lexmark's website, but the results
> > > were the same.  Assuming that the problem was limited to the Z45, I
> > > decided to use the Z54, which didn't fair any better.  Also, when I
> > > decided to re-install the software for my Lexmark Z52 printer, it also
> > > didn't print via USB, something that hadn't occurred previously.
> > > However, it will print with a parallel connection, but even that is
> > > somewhat tenuous, for it doesn't initialize when the computer boots up
> > > (it has to be turned off and on again for the computer to recognize
> > > it).  The reason that I need a printer was because another Z52 that I
> > > was using "died" when the motor that controls the cartridges' movement
> > > stopped working and the printer became unusable.  Could that be the
> > > cause of the problem?  Also, I briefly tried to print with another Z52
> > > that gave me error messages because it was missing a cartridge (could
> > > this also be a factor?).  BTW, all the Lexmark printers mentioned in
> > > this post worked when they were connected to our other computers,
> > > which all use the Windows XP operating system.
> > >
> > > Anyway, does anyone know of a way to fix my problem?  Any advice in
> > > this matter would be greatly appreciated.
> > >
> > > Printer Guy