Re: Communication problems with Lexmark printers

How do I get into BIOS?

Printer Guy

"glasnostJDC" <[EMAIL PROTECTED]> wrote in message news:<[EMAIL PROTECTED]>...
> Windows ME is a really buggy operating system, if you can I'd say install
> windows XP and see if the problem goes away as a last resort. Also check the
> bios options, is the USB on its own interrupt, if not what is it sharing it
> with and can it be changed? Does the parallel port automatically assign it's
> I/O and interrupt or is it set manually (automatic assignment can cause
> problems). Are there any bios updates available for the computer? Have you
> done all the security updates for your operating system? Tried a different
> cable? Is PNP option for windows off or on in the BIOS of your PC? Did you
> install the printer drivers before hooking up the printer or after (some USB
> equipment will not work if done in the wrong order) Etc, each setup has its
> own little quirks.
> 
> -glasnostJDC
> 
> "Printer Guy" <[EMAIL PROTECTED]> wrote in message
> news:[EMAIL PROTECTED]
> > Recently, the company that I work for purchased Lexmark inkjet
> > printers through eBay.  The models were the Z45 and Z54, which only
> > uses a USB port to receive data.  After acquiring one of them for
> > myself, which was a Z45, I installed the printer's software via the
> > Add Printer wizard on my Windows ME based Compaq Pentium III computer
> > and attempted to print, but instead of printing, I got "printer cannot
> > communicate with computer" messages.  After several attempts at
> > printing, I removed and re-installed the printer software via CD-ROM
> > and current drivers downloaded from Lexmark's website, but the results
> > were the same.  Assuming that the problem was limited to the Z45, I
> > decided to use the Z54, which didn't fair any better.  Also, when I
> > decided to re-install the software for my Lexmark Z52 printer, it also
> > didn't print via USB, something that hadn't occurred previously.
> > However, it will print with a parallel connection, but even that is
> > somewhat tenuous, for it doesn't initialize when the computer boots up
> > (it has to be turned off and on again for the computer to recognize
> > it).  The reason that I need a printer was because another Z52 that I
> > was using "died" when the motor that controls the cartridges' movement
> > stopped working and the printer became unusable.  Could that be the
> > cause of the problem?  Also, I briefly tried to print with another Z52
> > that gave me error messages because it was missing a cartridge (could
> > this also be a factor?).  BTW, all the Lexmark printers mentioned in
> > this post worked when they were connected to our other computers,
> > which all use the Windows XP operating system.
> >
> > Anyway, does anyone know of a way to fix my problem?  Any advice in
> > this matter would be greatly appreciated.
> >
> > Printer Guy