Open a Support Case: At Usenet.com we value our customers. That means we will try to bring you the most flawless Usenet experience we can. If you have any questions or comments on our service, please send us a support form. Our techs will address your questions or concerns as fast as they can! Users may reply to previous cases by logging into the member's area and going to the "Support" tab here. Please be sure to complete every section of this form. The more details you include, the faster we can resolve your problem. Thank you for contacting Usenet.com.